Bekçi

Support

Bekçi support: contact, progress, purchases, reporting.

Write to us:

[email protected]

We usually reply within 2 business days, in Turkish or English.

FAQ

Is my progress saved to the cloud?

Yes, automatically, if you are signed in to Game Center (iPhone: Settings → Game Center). In the game, Settings → Account shows "Game Center: linked" and "Your progress is safe in the cloud". Without sign-in, progress is kept only on the device.

Game Center does not connect

Sign in under iPhone Settings → Game Center, then fully close and reopen the game. If the "Game Center:" line in Settings → Account shows an error, send us that text.

My purchase did not arrive / I changed phones

Settings → Restore purchases. The Steward and the starter pack are tied to your account; sign in with the same Game Center account and they come back. If it persists, write to us with your store receipt.

I want to report a bug

In the game: Settings → Send feedback, write a short note and attach a screenshot if you like. Or e-mail [email protected]; adding your device model and the Player ID from Settings helps us fix it faster.

I want to delete my account

In the game: Settings → Delete my account and data. Steps on the account deletion page.

Account and data deletion · Privacy · All questions